Welltel are a Verint Premier Business Partner. Verint solutions capture and analyse complex, under used information sources, such as voice, video and unstructured text, to help customers make informed and effective business decisions. Their innovative technologies allow our customers to utilise intelligence for a more accurate and complete understanding of challenges and opportunities. Verint’s services combined with Welltel’s know-how provide expert guidance and robust implementations for customers to maximize the value of their Verint investments.
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Employees are the key to successful customer engagement. Your employees can make the difference between customer loyalty and customer churn. Empower them with modern tools to help simplify their jobs and deliver exceptional experiences. Verint offers features including Automated Quality Management, Coaching, Performance Management and Workforce Management.
Support regulatory requirements in contact centers, financial trading, emergency response operations, and more when using Verint services, including; Automated Verification, Compliance Recording, Employee Desktop and Industry Specific Compliance.
With decades of experience in intelligence methodology and deep cyber security domain expertise, Verint’s cyber security solutions are revolutionising the way organisations combat cyber threats. Verint’s cyber security platform leverages machine learning and behavioral analytics to augment the reality in the SOC, adding “Virtual Analysts” that automate the process of detecting, investigating and responding to advanced cyber-attacks and drive intelligence into security operations.