Enterprise Managed Service

Providing End-to-End support

for your communications

Our company, including the Service Desk, operates to the ITIL standard and this is reflected in our processes for Service Strategy, Design, Transition, Operation and Continual Service Improvement. Key to our success is the effective implementation of these processes and effective measurements to verify our services and their value to our customers. Welltel invests in training, tools and time so your communications run smoothly.

Become a Well Connected Business | Managed Services for Enterprise

Enterprise Managed Service

Innovative phone system and connectivity solutions for your level of investment.
Our team will work with you through the entire upgrade process.

SLA

Web-based real-time dashboard and ticketing system and bespoke SLA’s. Our proactive approach ensures your telephony can be protected 24*7*365.

Monitoring

Proactive and reactive monitoring to our dedicated NOC in Ballymount. We offer security patching, back up monitoring and comprehensive telecom data analytics.

Helpdesk

Commercial in Confidence 2 ITIL standard helpdesk including Tier 1 to 4 engineers with latest vendor accreditations. The NOC is available 24*7*365 with critical spares stock onsite in Ballymount as well as with our engineers. Our processes are ISO 9001 accredited.

Compatibility

Bring together the best of breed in IT vendors such as Alcatel, Avaya, Cisco, Chronicall, HP, Liquid Voice, Microsoft, Mitel, NICE, VMWare, and Verint.

Break/Fix

Provision of hardware replacement for all telephony equipment. Our nationwide team of engineers mean when it breaks, we’re there to fix it. Saving you time and money on finding new equipment independently.

Health Checks

Remote or onsite proactive preventative health checks give peace-of-mind that your system is running at optimum efficiency.

How would you like to proceed?

Innovative phone system and connectivity solutions for your level of investment.
Our team will work with you through the entire upgrade process.
Service Overview

Site Survey

We can arrange to have an engineer visit your office or site and do a complete review of your existing services and potential upgrades.

Qualified Site Survey
Services Quote

Quotation

Get a detailed quote from our business team for upgrading or switching your services to Welltel. Calls, PBX and bandwidth.

Request a quotation
Service Walkthrough

Demo

Experience the benefits of a modern phone system firsthand. Our team will introduce you to a number of potential solutions to match your needs.

Arrange a demo
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