Firststop IP PBX and SIP trunkingWelltel

Call Analytics

Firststop wanted to track calls in all branches for sales purposes. Welltel now provide them with better business insight through their centralised PBX including inbound and outbound call reports per depot, abandonment rate of calls and time of day/day of week routing

Consolidation

Firststop have 23 braches across the country and before moving to Welltel they were using multiple providers, paying branch to branch call charges and had multiple contact numbers. Welltel provided one centralised hosted PBX for all depots with free calls between branches, consolidated billing and a single point of contact for all branches

International SIP Trunking

By using Welltel SIP trunking, Boston College can keep their bills as low as 79c despite being in regular contact with their contacts in America and many other parts of the world. Inclusive global minutes in their bundle and competitive rates ensure that communication is never restricted